Ahh, Event Service Providers

Event Service Providers are always too expensive right? They always try to sell you things you don’t need right?

Wrong!

Event Service Providers have changed. They do understand what their customer wants and they have learned, that having a longterm relationship is more important than the short sell.

There is still room for improvement though! And the customers have it in their hands to make the improvements happen. How? Here are just a few ideas.

1. Hey you big companies out there. Stop letting your bean counters  negotiate the price for the event services. They are not involved in the event at all. They don’t know diddly about what will happen at the event so they should have nothing at all to do with negotiating a price for the event. This should be left to the people that are dealing directly with the venue or location.

2.  Stop trying to use the cheapest event service provider. Especially those that do not have the reputation and the background you need to stage your event without any problems. Good event service providers will calculate a fair price. Not a price that doesn’t cover all costs and leaves nothing for profit. You as a customer that might want to work with this service provider again should be interested in this service provider being around when you stage your ext event.

3. You get what you pay for. Do you want poor sound quality, cables laying around all over the place and god forbid, your visitors falling over them? Than go for the cheapest. I’ll visit you in the hospital.

4. A good service provider will always do more for you than you can ever imagine on short notice. This is so important in our fast moving times. Your boss can decide to turn the whole meeting room around and what are you going to do if your service provider looks back at you and says “we can’t do that”. Do you want to tell your boss?

5. Service providers with experience probably already know the venue and take a lot of work off your hands. This will let you sleep a lot better.

Let me know what you think about my ideas. Post a comment or just call me.

Your event service evangelist

Bruno